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Privacy Policy and Website Security
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our
website.
Contact Information
The customer's contact information is used to get in touch with the customer when necessary and for delivering the product. We use your e-mail address only when we are confirming your Internet order or notifying you of the status of your order. We also have put in place privacy protection control systems designed to ensure that your personal data including your billing and account information remain safe and private. We do not disperse your unique demographic information, i.e. we will not sell or give away your name, address, phone number or email address. If you need to modify your personal information at any time, you can contact us at 406-889-5288 (M-F 9-5 MST) or email us at
info@testing-kits.com and we will update our database.
Navigational History/Cookies
Dovetail uses aggregate information from demographic surveys and traffic patterns to customize our site. State-of-the-art comparison technology allows us to use this information to make recommendations based on previous traffic patterns and purchases.
Dovetail uses information only on an aggregate level and does not track information about individuals. Aggregate information may be shared with partners of
Dovetail to plan advertising promotions. We do not share any individual information. In addition,
Dovetail only uses cookies to help provide our visitors with a better experience on our site. A cookie is a small piece of information that web sites use to remember information about users.
Dovetail uses two types of cookies to recognize our members and remember shopping list items: (1) transient cookies provide continuity from page to page and store information such as your shopping list to simplify checkout but not personally identifying information; (2) persistent cookies identify members after their first visit and remain on the hard drive of a PC to allow a user to enter our site without having to log in on every visit. You can disable your cookies at any time through your browser options.
Members Mailing List
For those of you who opted in to join the Dovetail, we do not make our email list available to other companies. We publish an email newsletter on occasion full of informational articles about air, water and earth related items. We also make you aware of this month's new or featured products in our online store. We let you know about any money saving specials in our store or pass along any free offers that manufacturers want to offer to our membership. There is an "opt out" website link at the bottom of each newsletter if you decide that you do not want to receive any further issues.
Order Security
All online transactions in our store are handled with industry-standard Secure Sockets Layer (SSL) encryption. When you enter your credit card number and personal information into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us. This provides a secure online shopping environment for you, our valued customer. We also provide a form that you can print, fill in and send to
Dovetail P.O. Box 305 Rexford, Montana 59930. You may also call in an order by dialing 1-406-889-5288(Mon-Fri 9-5 Mountain time).
Payment Methods/Shopping Guarantee
Dovetail accepts VISA, Mastercard, Discover and American Express credit cards for online payment of merchandise and will accept personal checks and ship order when funds clear. (contact
Dovetail for details). We guarantee that every online transaction you make will be safe. Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
Your Comments
Sometimes our customers are inspired to tell us about a product that they purchased from the
Dovetail that they really thought made a difference in their lives. We encourage this, as we love to hear from you, and your comments help us improve our service and product offerings. We occasionally share comments we receive via our website; rest assured, we do not publish any last names or specific address information that may identify you. We also take note of any problems that you may have encountered with a product or service and either get the problem fixed if possible or remove the product from our offerings. We will remove products from our store if the workmanship or quality is less than what we want to offer our customers.
Other Site Links
This site contains links to other sites. We are not responsible for the privacy practices or the content of such Web sites.
Message Boards
This site may make message boards available to its members within our main site. Please remember that any information that is disclosed in these areas becomes public information for the rest of the members. Non members cannot view this information. We reserve the right to edit or remove any content that we deem inappropriate for this venue.
Contacting the Web Site
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact us at 406-889-5288 (M-F 9-5 MST) or email us at
info@testing-kits.com.
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